To say Digital Commerce 360 has been keeping me busy this year would be a massive understatement. We have already shipped a fresh edition of the annual Ecommerce Conversion Report for 2024, along with a handful of others big ones. I made two stops at eTail West in Palm Springs and Shoptalk in Las Vegas. And all the while we’ve been making new video content about the state of ecommerce and retail.
Here’s a quick list of highlights with a few links:
- Retailers at eTail West share how customer focus fits into their omnichannel strategies
- How retailers at eTail West said they are using and testing AI
- What retail leaders at eTail West recommended when using AI
- Interview: What Sam’s Club is doing with digital and omnichannel to improve convenience
- Shoptalk speakers recommend data best practices for AI and personalization
- Google announces retail media solution, working with Lowe’s as a beta partner
- Macy’s proxy fight with Arkhouse ends as two of its nominees gain board seats
- New eBay AI-powered discovery tool debuts with personalized recommendations
Why the new UPS/USPS deal is going to matter:
Insights from the 2024 Ecommerce Conversion Report:
Featured image for this post is a photo taken by Brian Warmoth