Covering retail and ecommerce news is no different from other beats in 2025 from the perspective of navigating volatility and expectations for the year. Our team at Digital Commerce 360 just released the 2025 State of American Ecommerce Report, reflecting the research and reporting that we’ve all been doing to look at how 2024 ended … Read moreNew year, new ecommerce reports, trends, and data
Monday concluded what’s known to many as the Cyber 5, the holiday shopping days that run from Thanksgiving through Cyber Monday. I’ve been fortunate to be working with an extraordinary team at Digital Commerce 360 to cover the records, web traffic and spending. Here are a few highlights:
I joined Digital Commerce 360 last year just in time for Cyber Monday as Thanksgiving and Black Friday shopping results were arriving. This year, much of October and November have been dedicated to prepping for this year’s seasonal reporting, while still keeping up with regular happenings. Here’s a snapshot of what’s been going on: For … Read morePre-Thanksgiving rush of work
Work went mobile over the past month, and you were as likely to find me in the field as online, so I’m here to drop a few links and updates. One of the big stops in September was Salesforce’s 2024 Dreamforce conference at San Francisco’s Moscone Center. As always, Salesforce maximized their use of the … Read moreThis year’s Dreamforce in San Francisco and EnvisionB2B in Chicago
The past month has been packed, launching the latest annual Omnichannel Report for Digital Commerce 360 and covering some significant personnel moves. Here are a few of my latest bylines that have appeared alongside the rest of the great work the team there has been doing: In addition, a few new videos went live across … Read moreRecent retail and ecommerce coverage
To say Digital Commerce 360 has been keeping me busy this year would be a massive understatement. We have already shipped a fresh edition of the annual Ecommerce Conversion Report for 2024, along with a handful of others big ones. I made two stops at eTail West in Palm Springs and Shoptalk in Las Vegas. … Read moreLatest work in 2024
My team at Digital Commerce 360 has been hard at work the past two months putting out some big reports on the state of American ecommerce and the most-used ecommerce platforms among the top names in online retail. We also began rolling out new video shorts to complement the reporting and research. Here’s one about … Read moreMost recent retail and ecommerce coverage
First off, in case you missed the news on my social channels, I stepped into a new role at the end of November at Digital Commerce 360 as Director of Editorial, Retail. It’s been a light-speed past few weeks getting into the flow with the outstanding team of journalists and researchers there. If you don’t … Read moreLatest work and links
After recording the fifth episode of “The AI Artifacts Podcast” on Tuesday, my co-host Sarah Luger and I knew that the fluid situation surrounding Sam Altman’s firing and subsequent pressure to reinstate him as CEO at OpenAI was likely to remain in flux the following day. What we didn’t know was that a deal to … Read moreWhat Satya Nadella gained for Microsoft after Sam Altman’s return to OpenAI
When Sarah and I first started “The AI Artifacts Podcast,” we wanted explore areas where AI has the potential to transcend novelty and provide real-world utility in worthwhile places. This week, our third episode of the show features a great example of this in an interview with the founder/CEO and CBO of a startup called … Read moreThis week’s podcast episode: AI to assist ALS patients