Tech shows are in full swing, and the holiday shopping season is right around the corner. That’s exactly where my attention has been the past few weeks at Digital Commerce 360. Here’s a quick rundown of the recent highlights:
- Coming away from Salesforce’s Dreamforce conference in San Francisco, we looked at how shoppers will use AI this holiday season.
- We covered ChatGPT’s new checkout experience and how Etsy and Shopify will be working with it.
- I was at Dreamforce for Salesforce’s announcement that it would be launching Agentforce 360 access in ChatGPT.
- Referencing data from our new Ecommerce Conversion Report, we looked at why people abandon shopping carts online.
- In one of my weekly Ecommerce Trends pieces, I looked at how Nike is using AI.
- The September results from the Baird/Digital Commerce 360 Ecommerce Stock Index showed some big ecommerce players benefiting from AI announcements.