Entering the waning days of summer 2025, my team at Digital Commerce 360 is now looking ahead to how retail and ecommerce companies are preparing for the 2025 holiday season. Here’s a quick recap with some recent highlights:
- Amazon Prime Day answered a few questions from the beginning of summer about how shoppers would spend and brands would participate.
- Prime Day AI use by online shoppers offered a glimpse at this technology’s adoption in 2025.
- New survey results show which customers are using AI shopping assistants.
- I interviewed the CEO of Guitar Center about his company’s new Rig Advisor AI assistant, as well as some other topics.
- I also got to speak with the CEO of David’s Bridal about its ecommerce site relaunch and agentic wedding planner.
- Over the summer, we launched the 2025 edition of DC360’s annual Top 1000 Report, and I looked at this year’s fastest-growing online retailer in North America from that report.
- Then, just this past week in the aftermath of its latest earnings report, I broke down how eBay is using AI right now, what it’s trying to achieve.